THG Ingenuity Cloud Services
Alan Yip has extensive experience in customer support and operations management within technology companies. Currently serving as Datacentre Operations Support Manager and previously as Datacentre Operations Support Team Lead at THG Ingenuity Cloud Services since March 2021, Alan has effectively managed support operations. Prior to this, Alan was Support Manager at Exactal from October 2016 to December 2019, leading a team of five support engineers to cater to large strategic customers. Alan also held significant roles at Ahsay Systems Corporation Limited, first as Senior Customer Support Supervisor, directing a team of 12, and earlier as Customer Support Supervisor, where engagement with high-value overseas clients and mentorship of staff were prioritized.
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THG Ingenuity Cloud Services
Ingenuity Cloud Services is an IT infrastructure powerhouse delivering secure, scalable and transformational technology services. With nearly 20 years of experience in the cloud computing space and over 130,000 customers worldwide, we have built the physical and virtual foundations that support diverse workloads of some of the world’s leading brands. Our international footprint including an enterprise-grade network of 35+ data centers located in metro markets around the world, is designed to facilitate billions of transactions, and optimized to deliver your content safely and reliably. Achieve better performance, agility, and efficiency as you work with us, to cover almost any technology project, anywhere in the world. THG ICS is part of The Hut Group and THG Ingenuity.