think-cell
Milan Mithani is a seasoned professional in customer success and account management with extensive experience across various industries. Currently serving as the Customer Success Manager Lead for EMEA at think-cell Software since February 2023, Milan manages numerous accounts, mentors team members, and has implemented scalable processes for user onboarding and training. Prior to this role, experiences include serving as Principal Customer Success Manager at Yotpo and Senior Customer Success Manager at Braze, where Milan managed significant portfolios and client relationships, contributing to high retention rates. Additional roles in client services and digital media planning span back to 2006, complemented by a BA in Marketing with Accounts from Middlesex University.
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