Chris Lujan, MBA, is a results-driven insurance professional with over 21 years of experience in claims management, currently serving as the Director of Risk Management & Client Services at CCIG. Previously, Chris held various leadership roles, including Commercial Claims Business Consultant and Commercial Casualty Manager at Nationwide, where they achieved top retention rates and orchestrated data integration projects that significantly benefitted client relationships. Chris has a proven track record in enhancing customer satisfaction and retention, with outstanding average scores over the past three years. Their education includes a Bachelor’s degree in Communication from the University of Colorado Boulder and an MBA from the University of Phoenix.
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