Winnie Ko

Winnie Ko is an accomplished Customer Success Manager currently employed at Thinkific since October 2021, where notable achievements include being the top growth driver in the Customer Success department for the first two quarters of 2023. Responsibilities encompass maintaining strong client relationships, identifying revenue expansion opportunities, and managing churn risks. Prior to Thinkific, Winnie served in various roles at Unbounce, UCON Exhibitions, MEC™, BuildDirect, Nine West Group, and SIFE Dream Auction, gaining a diverse skill set in customer success, digital marketing, and logistics coordination. Educational credentials include a Bachelor of Arts in Communication and Media Studies from Simon Fraser University and a recent Executive Education Certificate from The University of British Columbia, complemented by studies in Digital Communication.