Quaim Ali Ashraf

Quaim Ali Ashraf is an experienced IT professional with a strong background in technical support and system administration. Currently a Data Centre Specialist at ThinkOn Inc. since April 2022, Quaim previously held roles as a Technical Support Analyst at DB Schenker and a Service Desk Analyst at RBC. With expertise in troubleshooting hardware/software, providing telephony support, and managing IT service management tools like ServiceNow, Quaim has contributed significantly to team efficiency and client satisfaction. Prior to these roles, Quaim served as a Systems Administrator at Ronald A. Chisholm Limited and gained foundational experience as a Network Engineer at Arwen Tech and Network Support Engineer at UEC (Pvt.) Limited. Quaim holds a graduate degree in Electrical and Computer Engineering from the University of Ottawa and a Bachelor's degree in Electrical and Electronics Engineering from Sir Syed University.