Vishal Kumar has extensive experience in customer success and operations, currently serving as a Customer Service and Operations Specialist at ThinkSys Inc, focused on the Rise Pay payroll system since September 2024. Previously, Vishal was an Associate Manager at TFG, where responsibilities included developing and maintaining strong relationships with customers to ensure their satisfaction. Additional experience includes a role as a Community Relationship Associate at CoffeeMug, where data management and community engagement analysis were key tasks, along with a position as a Senior Community Specialist, delivering B2B SaaS product demonstrations to facilitate client adoption.
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