Bashayer Alshamsan is a dedicated professional with experience in business operations and product management at THIQAH Business Services. Serving as a Product Business Operation Specialist from February 2022 to December 2023, Bashayer prepared development plans to align business operations with customer satisfaction and analyzed data to provide actionable insights. As a Senior Product Business Operations Analyst, Bashayer developed performance metric reports to enhance program effectiveness and led the implementation of 30 workshops across 14 cities. In the subsequent role as Product Manager, Specialist and later as Product Manager, Lead Specialist from December 2023 to May 2024, Bashayer continued to build expertise in product management. Bashayer holds a Bachelor's Degree in Accounting from King Saud University and possesses certifications in ITIL®v4 and DevOps®.
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