Danielle Books

Danielle Books has a diverse work experience, starting with their role as a Webmaster for the Sociology Department at the University of Colorado Boulder from September 2009 to December 2011. Danielle then worked as an Administrative Assistant at Boulder Housing Partners from September 2008 to May 2012. In 2012, Danielle Books interned as a Speech Recognition Intern at Rosetta Stone, where they optimized speech recognition through modifying language models and tuning SRE parameters. Danielle also performed statistical analysis using WEKA, R, and MySQL, and wrote scripts in Python, referencing Ruby and C/C++ programs.

Danielle Books joined Connect First, Inc. in October 2012 as a Jr. Web Application Developer, where they conducted full stack development for call management and processing applications using Flex, ActionScript, ColdFusion, Java, and MySQL. Danielle provided Tier 3 customer support as well. Danielle then progressed to the role of Software Engineer in January 2014 and further elevated to Senior Software Engineer in January 2018. Throughout their tenure at Connect First, they continued their full stack development work and handled various responsibilities in application development.

In 2019, Danielle Books transitioned to RingCentral, where they took on multiple roles. Danielle started as a Senior Software Engineer, focusing on developing web-based call management and call processing applications using Java + Spring and Hibernate, WebRTC, AngularJS, React, and common JavaScript libraries. After the acquisition of Connect First by RingCentral, they continued their work on the Connect First stack. Danielle later became a Senior Software Engineer Team Lead in January 2020, taking on leadership responsibilities within their team. From January 2022 to March 2023, they served as an Engineering Manager for Engage Voice Agent, before moving on to Third Iron in March 2023 as a Senior Software Engineer.

Throughout their career, Danielle Books has demonstrated expertise in software engineering, full stack development, leadership, and customer support.

Danielle Books has a diverse educational background. Danielle began their education in 2003 at Messiah University, where they obtained a Bachelor of Arts degree in Computer Science and Spanish in 2007. After a few years, they pursued a Master's degree in Linguistics at the University of Colorado Boulder, completing it in 2011. In the same year, they attended the Linguistic Society of America Summer Institute, focusing on Computational Linguistics. Additionally, they hold a certification in Human Language and Technology from the University of Colorado, Boulder.