Tom Sikler

Tom Sikler is a seasoned professional in customer experience and service delivery, currently serving as the Manager of Customer Experience at ThisWay Global. Prior experience includes founding Black Cloud and managing Enterprise Customer Success at Gloat. Tom Sikler also held the position of Associate Vice President - Systems & Service Delivery at Moody's Corporation, showcasing a strong background in enhancing customer relationships and operational efficiency. Tom Sikler holds multiple certifications, including CPR, CIR, CDR, and CSSR.