Thomann
Marcel Merensky has extensive experience in the music industry, with a focus on product management, process development, and spare parts management. With a background in business and management, Marcel has excelled in roles such as Product Owner, Process Development Manager QC & Aftersales, Head of Servicepartner & Spare Parts Management, Teamleader Spare Parts Management, and Spare Part Manager. Their expertise lies in streamlining operations, enhancing customer satisfaction, and optimizing service standards within the supply chain. Marcel is known for their analytical skills, stakeholder collaboration, and commitment to continuous improvement.
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Thomann
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With around 1.700 employees, Musikhaus Thomann is world's largest music retailer. As a full-range supplier, the family-owned company sells not only musical instruments and accessories, but also lighting systems, stage and studio equipment. A store area of over 5.500 square meters, an extensive webshop and a warehouse with over 100.000 items underline our position as market leader. Sales consultants - most of them musicians themselves - or native speakers from 18 nations in the company's own contact center look after more than 13 million customers from all over the world and arrange for the shipment of up to 27.500 packages daily.