Thomann
Markus Steege has held various leadership positions in customer service and operations across multiple industries since the early 2000s. Currently serving as the Director of Customer Service at Musikhaus Thomann, Markus has previously worked at companies such as Iberdrola, Wind Mobility, Rakuten Deutschland GmbH, FlixBus, and more. With a background in managing global travel services and customer experience, Markus brings a wealth of experience to their current role.
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Thomann
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With around 1.700 employees, Musikhaus Thomann is world's largest music retailer. As a full-range supplier, the family-owned company sells not only musical instruments and accessories, but also lighting systems, stage and studio equipment. A store area of over 5.500 square meters, an extensive webshop and a warehouse with over 100.000 items underline our position as market leader. Sales consultants - most of them musicians themselves - or native speakers from 18 nations in the company's own contact center look after more than 13 million customers from all over the world and arrange for the shipment of up to 27.500 packages daily.