Eric K.

Eric K. is an accomplished lead product manager at Thomson Reuters, where responsibilities include the management of Gong.io, Gainsight, and Partner Portal. Notable achievements include the successful launch of the Guest Pay feature, which achieved a self-serve AutoPay conversion rate of 75% and improved user satisfaction scores. Previously, Eric served as a digital product manager at RBC, overseeing the MyAdvisor B2C tool, and as a financial planning software solutions consultant at RBC Dominion Securities. Eric's experience encompasses a strong foundation in Agile development methodologies, analytics, and design thinking, complemented by various roles aimed at optimizing digital client experiences within the wealth management sector. Academic qualifications include a degree from Western University.