Wayne Cox

Wayne Cox is a seasoned IT professional with over 30 years of experience in the industry, currently serving as the Director of Service Management at Thomson Reuters. Wayne joined Thomson Reuters in 2003 and has held various leadership positions, including managing global incident and problem management teams. With an ITIL Expert qualification, Wayne focuses on delivering best-in-class service quality and efficiency in their current role. Previously, Wayne also worked at Refinitiv and AMP, among other organizations, driving service delivery and improvement initiatives. Born in Tunbridge Wells, Kent, Wayne now resides in the countryside with a family that includes a spouse of nearly 30 years, two grown children, and pets.