Sumaya Sabreen is a seasoned consultant with over 15 years of experience in Service Management, Process Management, and Project Management. Currently a Project Management Consultant at Thoucentric, Sumaya has previously held significant roles at IBM, Kyndryl, and Microland Limited, managing complex IT infrastructure and leading operational excellence initiatives. Sumaya's expertise includes developing procedures, managing service delivery, and improving workflow efficiency, underpinned by an ITIL certification. Sumaya's educational background includes a degree from Dr. Ambedkar Institute of Technology, Bangalore.
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