Deepu Vijayakumar is a skilled Cloud Support Engineer currently employed at Thought Machine since September 2023. Previously, Deepu held the position of Senior Technical Support Engineer at Palo Alto Networks from July 2021 to September 2023, where responsibilities included assisting customers with issues on the Cortex XSOAR platform and performing advanced troubleshooting. Deepu's career also includes experience as Assistant Vice President of Payment Apps Support at Commerzbank AG, where significant responsibilities involved managing major incidents for critical applications, and as an Application Support Analyst at Crédit Agricole CIB. Furthermore, Deepu worked as a Support/Implementation Engineer at SunTec Business Solutions, contributing to the development and support of financial services applications. Deepu holds a Bachelor of Technology degree from Government Engineering College, Thrissur, and completed +2 education in Mathematics and Computer Science at Kendriya Vidyalaya.
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