Khushnum Kapur

Khushnum Kapur is a seasoned professional with extensive experience in customer success management and program coordination. Currently serving as a Customer Success Account Manager at ThoughtExchange since October 2017, Khushnum has excelled in managing key accounts, consistently exceeding revenue targets, and fostering strong client relationships. Prior roles at ThoughtExchange include Engagement Coach, where customized solutions were delivered to enhance customer satisfaction, and Professional Services Manager, focused on community engagement strategies. Previous experience includes roles at the BC Patient Safety & Quality Council and ImpactBC, providing valuable insights into healthcare collaboration and program support. Khushnum's career began in administrative roles at Mayfair Properties and Avesta Enterprises, laying a solid foundation in client service and project coordination. Education includes a Diploma in Business Administration from Capilano University.