Pavan K M is a Tech Lead with 9.4 years of experience in IT Project and Operation Management, currently working at ThoughtFocus. Pavan has expertise in ITIL, Agile SDLC, and metrics derivation, alongside a strong background in process management and quality implementation. Previous positions include IT Support Team Lead at Labcorp Drug Development and IT End User Specialist at SAP Concur. Pavan has received multiple awards for project delivery, quality improvements, and teamwork, and has earned certifications in ITIL V3 and Prince 2.
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