Sheetal Mendonsa

Sheetal Mendonsa is a seasoned instructional designer with extensive experience in training and quality assurance across various roles. Currently serving as a Senior Instructional Designer at ThoughtFocus since August 2022, Sheetal has previously held positions as an Instructional Designer and Sales Trainer at Just Dial Limited from July 2017 to May 2023 and June 2010 to August 2013, respectively. Other notable roles include Trainer-Operations at Tele Access e-Services Private Limited and Executive-Training at Evion Global Services. Sheetal's career began in 2003 as a Voice Coach/Trainer at Intelenet Global Services, and includes roles in corporate communications and quality assurance. Educational qualifications include a Bachelor's Degree in English Literature and Education from the University of Mumbai.