Laura Thompson

Laura Thompson is a proven operations expert and strategist specializing in high-growth SaaS environments, with extensive experience in customer success operations, revenue operations, and project management. They began their career as a Desktop Publisher and progressed to various management roles at National Instruments, ultimately serving as a Senior Operations Manager and Head of Customer Experience at SailPoint, where they established data-driven programs to enhance customer journeys. Currently, Laura holds the position of Customer Success Operations Manager at ThoughtSpot and is pursuing a Bachelor of Science degree in Radio, Television, and Film from The University of Texas at Austin.