Mark Plummer is an experienced professional in technical writing and documentation management, currently serving as the Documentation Manager at ThoughtSpot since November 2018, where Mark leads an international team focused on creating comprehensive documentation for various solutions. Previously, Mark held roles as Principal Technical Writer and Information Architect at ThoughtSpot, and as an Instructional Designer at Apple, focusing on MacOS Mojave apps. Mark's extensive background includes positions at Cisco in technical writing and program management, user experience design at IATAI Enterprises, and various technical writing roles across notable companies such as Seagate Technology and Maxtor Corporation. Mark possesses a strong foundation in technical writing, graphic design, and XML/DITA, complemented by a Master’s degree in Communications from Syracuse University and a Bachelor’s degree in Technical Journalism from Colorado State University.
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