Phil Crosby

Director of Customer Success at Thread

Phil Crosby has a diverse work experience spanning multiple companies and roles. Phil started their career at Nordstrom in 1996, where they held various positions in sales, customer service, inventory process management, and as a universal technician. Phil then worked at KACE as a Sales Engineer from 2007 to 2010, responsible for technical expertise and support for the western United States. Phil joined Dell in 2010 and held multiple roles, including Senior Sales Engineer, Instructional Designer, and Solutions Architect in the Advanced Solutions Group. Phil worked on technical sales, training development, and certification programs. From 2014 to 2017, Phil worked at Quest Software as a Senior Program Manager, overseeing product release management and collaboration between teams. Since 2017, they have been a Senior Principal Engineer at Dell Technologies, leading technical discussions with customers to drive profitability and increase sales. Phil's most recent role is Director of Customer Success at Thread, where they focus on autonomous robotics for delivering precise inspection insights.

Phil Crosby attended Pierce College from 1994 to 1996, but it is not specified if they obtained a degree or what field of study they pursued during this time. Phil then returned to Pierce College in 2009 and obtained certifications in Electronics - Analog and Communication Engineering in 2010 and 2009, respectively. Additionally, Phil has obtained various certifications from different institutions, including Procore Technologies, PADI, Microsoft Partner Network, and Bomgar Corporation, between 2012 and 2017.

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Timeline

  • Director of Customer Success

    November, 2022 - present

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