Ashley Dickinson is an email and SMS marketing specialist with over a decade of experience in CRM and retention strategies. They currently serve as a Senior Retention Specialist at Lilo Social, where they lead retention strategies for DTC brands, focusing on enhancing customer lifetime value and revenue. Previously, Ashley held roles such as the eCommerce Digital Marketing Manager at Threadless and a Digital Designer at NetSuite, where they honed their skills in email production and strategic marketing. They earned a Bachelor of Fine Arts in Design and Visual Communications from Cazenovia College in 2010.