Andy Smith is a highly experienced professional in customer success and technical support, currently serving as a Customer Success Engineer at ThreatConnect since July 2025. Prior to this role, Andy worked as an Integrations Support Analyst at Recorded Future from August 2022 to July 2025, and held multiple positions at Degreed from December 2019 to July 2022, including Technical Knowledge Engineer, Technical Support Engineer, and Technical Solutions Specialist. Andy's career also includes a tenure as a System Support Analyst at the University of Missouri-Columbia from September 2017 to December 2019 and as a Covert Agent at Geek Squad from March 2014 to September 2017. Andy holds a Doctor of Philosophy - PhD in Classics and Classical Languages, Literatures, and Linguistics from the University of Missouri-Columbia, earned in 2012.
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