Charles DeVault has over two decades of specialized experience in technical support and consulting within the fields of digital video, cybersecurity, and network technology. Currently serving as a Technical Support and Deployment Engineer at ThreatConnect, Charles provides vital support for the ThreatConnect App focused on threat identification and reporting. As a Technical Consultant at Digital Visionary Consulting & Trading, Charles offers expertise in pre/post-sales and technical marketing across multiple technology sectors. Previous roles include Tier 3 Support Engineer at Fortinet, Software Solutions Engineer at CNL Software, and Escalation Engineer at Cisco Systems, demonstrating a strong track record in system integration and technical escalation management. Charles holds a Bachelor of Science in Electronics Engineering Technology from DeVry Institute of Technology and has contributed to various consulting projects since 2003.
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