Helen Williams is a seasoned Fundraising Manager currently working at Three Counties, with a notable history of nearly 20 years in the Socitm Better Connected team. Helen has conducted extensive user testing and analysis of local authority websites, contributing significantly to the annual Better Connected report. Previously, Helen held various roles, including Head of Frameworks and Tendering and Digital Content Manager at Cube Modular, and has provided consultancy services aimed at improving website usability for local councils. Helen's educational background includes a BA in Combined Honours from the University of Birmingham and a Master’s degree in English Literature from Université de Nancy II.
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