Erica Rocque

Manager, Bizops at ThreeFlow

Erica Rocque's work experience includes their most recent role as the Manager of Underwriting Operations at ThreeFlow, a Benefits Placement System company. In this role, they are responsible for managing the entire placement process, facilitating communication, and improving productivity. Prior to this, Erica worked as the Underwriting Consulting Lead and Underwriting Consultant at ThreeFlow.

Before joining ThreeFlow, Erica served as a Senior Underwriter and Advanced Underwriter at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas. Erica'sresponsibilities included conducting risk analysis, interpreting data using analytical tools, and collaborating with sales teams on strategic decisions. Erica also held positions as an Underwriter and Assistant Underwriter at the same company.

Additionally, Erica gained experience as a Business Development & Marketing Intern at the Centre for Sustainability and Excellence, where they developed marketing plans and managed social media and promotions. Erica also worked as a Teller at Parkway Bank, where they handled cash transactions and ensured customer satisfaction. Prior to that, they served as a Payroll Assistant at Oakton Community College, processing and organizing employee documents.

Earlier in their career, Erica worked as a Senior Technology Sales Associate at Circuit City, where they provided training, managed open-box inventory, and sold computer and camera solutions.

Overall, Erica Rocque has a diverse background in underwriting, operations management, marketing, and customer service.

Erica Rocque earned a Bachelor of Science (B.S.) degree in Management with a focus on Business Management from the University of Illinois Chicago. Following this, they furthered their education at Elmhurst University, where they pursued a Master of Arts (M.A.) degree in Industrial and Organizational Psychology.

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Previous companies

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Timeline

  • Manager, Bizops

    June, 2021 - present

  • Underwriting Consulting Lead

    March, 2021

  • Underwriting Consultant

    October, 2020