Steve Basilio possesses extensive experience in customer service and project management across various roles in reputable organizations. Currently serving as Customer Service Lead at Thrift+ since September 2021, Steve previously held multiple managerial positions at Kettle Interiors Agencies Limited, G Touring, and East Midlands Trains, showcasing a strong ability to lead teams and enhance customer experiences. Prior project management roles at RSSB include managing significant industry change projects and leading stakeholder engagement workshops. Additionally, Steve has undertaken a range of temporary assignments, demonstrating adaptability and a commitment to continuous professional development, with a keen interest in transitioning into project management roles. Academic credentials include a Bachelor of Arts in Film Studies and Information Technology from London Metropolitan University.
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