Caroline E.

Caroline E. is the Vice President of Client & Owner Services at Thrive Aviation, where they lead initiatives focused on exceptional customer experiences and client advocacy. With over 10 years of experience in customer service and account management, Caroline has a proven track record in driving engagement, satisfaction, and retention. Caroline previously held roles at companies such as JetSuite, where they developed the Account Management program, and American Airlines, where they managed logistics and customer service. They earned a Bachelor of Science degree in Professional Studies with a minor in Communications from Brigham Young University - Idaho and continue to further their education there.