Thrive
Eric P. is a seasoned technical support specialist with extensive experience in customer-facing roles across various industries. Currently serving at THRIVE since March 2022, Eric previously worked at ej4, LLC, where responsibilities included providing first-line technical support for the Thinkzoom LMS and ej4 OTS content. Eric has also held positions such as VP of Business Operations at The Plastic Merchant, where Eric managed bulk inventory uploads, and Educational Sales Consultant at Elsevier, responsible for curriculum solutions across multiple states. Earlier roles included Online Solutions support at Reed Elsevier, International Help Desk Specialist at CPI Corp., and Technical Assistant Manager at Eastman Kodak EIS. Eric's career commenced as a Help Desk Technician at Truman State University, following the completion of a B.A. in Communications from the same institution.
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Thrive
Thrive is the industry's fastest-growing learning technology company headquartered in the Nottinghamshire countryside and located around the world from Melbourne to Miami to Manchester. 2018 was the year we decided to rewrite the rule book. Doing things differently is in our DNA and we saw an opportunity to build a truly modern learning experience completely from scratch. Fast forward to today, we’ve replaced hundreds of traditional LMS’s and our customer base has grown to 320+ global brands including Vodafone, McLaren, Sky, British Airways, Matalan and Volvo and we continue to deliver the industry's best customer experience from SLA smashing support to showstopping events.