Eric P. is a seasoned technical support specialist with extensive experience in customer-facing roles across various industries. Currently serving at THRIVE since March 2022, Eric previously worked at ej4, LLC, where responsibilities included providing first-line technical support for the Thinkzoom LMS and ej4 OTS content. Eric has also held positions such as VP of Business Operations at The Plastic Merchant, where Eric managed bulk inventory uploads, and Educational Sales Consultant at Elsevier, responsible for curriculum solutions across multiple states. Earlier roles included Online Solutions support at Reed Elsevier, International Help Desk Specialist at CPI Corp., and Technical Assistant Manager at Eastman Kodak EIS. Eric's career commenced as a Help Desk Technician at Truman State University, following the completion of a B.A. in Communications from the same institution.
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