Thrive
Matt Dykes has extensive experience in technical support and customer service, currently serving as a Technical Support Specialist at THRIVE since January 2023. Prior roles at CoolCare included Senior Customer Support Engineer and DevOps and SEO Engineer, with progressive responsibilities in customer support. Additional experience includes positions as IT Helpdesk Coordinator at Ongo, and various roles at Betfred, Boots UK, and Miller Food Service, along with early positions in IT support and retail. Matt Dykes holds a degree from Leeds Beckett University, where education was completed from 2007 to 2011.
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Thrive
Thrive is the industry's fastest-growing learning technology company headquartered in the Nottinghamshire countryside and located around the world from Melbourne to Miami to Manchester. 2018 was the year we decided to rewrite the rule book. Doing things differently is in our DNA and we saw an opportunity to build a truly modern learning experience completely from scratch. Fast forward to today, we’ve replaced hundreds of traditional LMS’s and our customer base has grown to 320+ global brands including Vodafone, McLaren, Sky, British Airways, Matalan and Volvo and we continue to deliver the industry's best customer experience from SLA smashing support to showstopping events.