Matt Dykes has extensive experience in technical support and customer service, currently serving as a Technical Support Specialist at THRIVE since January 2023. Prior roles at CoolCare included Senior Customer Support Engineer and DevOps and SEO Engineer, with progressive responsibilities in customer support. Additional experience includes positions as IT Helpdesk Coordinator at Ongo, and various roles at Betfred, Boots UK, and Miller Food Service, along with early positions in IT support and retail. Matt Dykes holds a degree from Leeds Beckett University, where education was completed from 2007 to 2011.
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