Stephen Lam

Stephen Lam is an experienced technical support professional with a strong background in software and system support across various sectors. Currently serving as a Senior Technical Support Specialist at THRIVE since April 2022, Stephen provides advanced technical assistance for the Thrive Platform, including expertise in API mapping, SSO configuration, and HTML/CSS for data reporting and customization. Previous roles include Technical Support Specialist at Degreed, Deployment Specialist at Verizon Connect, and Software Specialist at SERATEC Pty Ltd, where Stephen demonstrated proficiency in client support, software training, and implementation. Stephen holds a Bachelor of Science degree in Computer Information Systems and Statistics from Macquarie University.