Thrive
Stephen Lam is an experienced technical support professional with a strong background in software and system support across various sectors. Currently serving as a Senior Technical Support Specialist at THRIVE since April 2022, Stephen provides advanced technical assistance for the Thrive Platform, including expertise in API mapping, SSO configuration, and HTML/CSS for data reporting and customization. Previous roles include Technical Support Specialist at Degreed, Deployment Specialist at Verizon Connect, and Software Specialist at SERATEC Pty Ltd, where Stephen demonstrated proficiency in client support, software training, and implementation. Stephen holds a Bachelor of Science degree in Computer Information Systems and Statistics from Macquarie University.
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Thrive
Thrive is the industry's fastest-growing learning technology company headquartered in the Nottinghamshire countryside and located around the world from Melbourne to Miami to Manchester. 2018 was the year we decided to rewrite the rule book. Doing things differently is in our DNA and we saw an opportunity to build a truly modern learning experience completely from scratch. Fast forward to today, we’ve replaced hundreds of traditional LMS’s and our customer base has grown to 320+ global brands including Vodafone, McLaren, Sky, British Airways, Matalan and Volvo and we continue to deliver the industry's best customer experience from SLA smashing support to showstopping events.