JD

Jaclyn D.

Global Client Retention Manager

Jaclyn D. has extensive experience in customer service, sales, and account management across various companies, beginning with a tenure at LoJack Corporation from December 2009 to January 2011, where strengths included resolving customer concerns and exceeding sales goals. Subsequent roles included Brand Ambassador at Blue Buffalo Co. from April 2014 to September 2021, focusing on enhancing brand recognition and increasing profitability. Jaclyn has also served as a Global Client Retention Manager and Senior Client Success Manager at Thrive, showcasing skills in client retention and satisfaction. Prior experience includes serving as an Infrastructure Account Manager at Oracle, where a focus was placed on cost reduction and business agility for clients. Additionally, academic credentials include a degree in Business Management with concentrations in Marketing and Operations Management from Johnson and Wales University, obtained between 2006 and 2009.

Location

Boston, United States

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