Stephanie Smith

Stephanie Smith is a design-led innovation specialist currently on sabbatical. They recently led the experience redesign of the grievance and appeals process at Humana Inc. and are now focused on external partnerships and engagement at the Institute of Design. With deep expertise in human-centered design methods and capability building, Stephanie has worked with global clients across various industries, including financial services and healthcare. They have also held roles as an adjunct faculty member, sharing their knowledge in design strategy, research, and leadership. Stephanie holds a Bachelor of Science in Music Industry Studies, as well as dual Master’s degrees in Business Administration and Design Strategy & Research from the Illinois Institute of Technology.