Susan Smith has extensive experience in the financial services and retail industries. Currently serving as an Associate at Thrivent since January 2016, Susan focuses on empowering lives through service and faith. Prior to this role, experience at T-Mobile as a Retail Associate Manager from July 2009 to November 2015 involved utilizing sales and operations management skills to support a sales team and enhance customer interactions. Previous positions include Operations Manager and Customer Service Lead at Circuit City, contributing to both operational efficiency and customer satisfaction. Susan holds a Bachelor of Arts degree in English from the University of South Carolina, obtained between 1995 and 2004.
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