Daniel Diede is an experienced Customer Success Manager with a history in the computer software industry, specializing in helping small businesses collect and process payments. They managed operations and sales as an Area Manager at Teavana from 2009 to 2014, overseeing multiple stores and significantly improving customer service and sales metrics. They further developed their leadership skills in various roles, including Senior Store Manager at Caribou Coffee and Inside Sales Account Manager at Revana. Currently, Daniel holds the position of Director of Payments at Thryv, where they lead payment revenue strategies with a focus on customer success. They studied Psychology at the University of Minnesota-Twin Cities from 2008 to 2010.
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