Sarah Johnston is a Senior Product Designer and UX Researcher with extensive experience in crafting scalable solutions for B2B SaaS. They began their career as an Executive Assistant at J.D. Mellberg Financial, then transitioned to marketing roles at the Gilbert Chamber of Commerce and Nexus 21. From 2017 to 2021, Sarah worked at Insight as a Senior User Experience Designer, where they led user research and design initiatives. Currently, they serve as a Senior Product Designer at Thryv, following their impactful tenure at Keap, where they redesigned the Automation Builder to enhance user efficiency. Sarah holds a Master's degree in Human Systems Engineering from Arizona State University.
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