Brian King is an experienced operations leader specializing in customer experience and technology, with over 15 years of driving global support and scaled operations in high-growth tech and marketplace environments. Currently serving as the Senior Manager of Experience at Thumbtack, they lead a team in enhancing service standards and improving the customer journey. Previously, Brian held key roles at Turo, where they successfully launched new support divisions and scaled operations significantly, and at DriveTime and Enterprise Holdings, where they managed sizable teams and resources to optimize operational efficiency. Brian earned a Bachelor of Science in Retail and Consumer Sciences from the University of Arizona and completed an Executive Education program at Columbia Business School focused on team leadership.
This person is not in the org chart
This person is not in any teams
This person is not in any offices