Heather Baggs

Heather Baggs is a highly experienced information security and customer success professional with a strong background in cybersecurity, compliance, and client relationship management. Currently serving as a Senior Information Security Analyst at Thumbtack since December 2019, Baggs has played a crucial role in implementing various security policies and training programs. Previous positions include Customer Success Manager roles at Thumbtack, focusing on driving product adoption and assisting high-value professionals, as well as an Account Manager at No Joke Marketing and an Agency Partner Manager at Pinterest. Baggs holds a Master’s degree in Information Technology with a specialization in Cybersecurity from Capella University, as well as a Bachelor of Arts in English Language and Literature from Weber State University.