Shayne Serrano

Shayne Serrano is a seasoned professional with extensive experience in customer support, sales, and collections. Currently serving as a Premier Support Advocate at Thumbtack since February 2022, Shayne previously held positions at Sumo Logic as a Sales Development Representative and at RingCentral as an Account Executive. Prior to these roles, Shayne worked as a Global Sanctions Officer at ANZ and as a Senior Personal Banker with Tata Consultancy Services, focusing on credit cards and loans. Additional experience includes roles as a Senior Sales Specialist at Acquire BPO, Credit Collections Supervisor at Startel, Senior Collections Specialist at Convergys ARM - Encore RMI, and Outbound Telemarketer at ICT Australia Pty Ltd. Shayne holds a Bachelor's degree in Psychology from Far Eastern University.