Twan H. is an experienced IT professional currently serving as the Lead IT Operations Engineer at Thumbtack since February 2021, overseeing Okta integration, MDM administration, and IT process enhancements. Previous experience includes roles as an IT Administrator at FreshBooks, handling Okta and Google GSuite administration, and as a System Support Engineer at T4G Limited, where responsibilities involved system administration and mentoring. Additionally, Twan H. worked at SID LEE in IT support and at Apple as a Genius, achieving significant customer service recognition. Twan H. holds a Bachelor's degree from York University.
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