Stefanie Schmidt

Stefanie Schmidt is an accomplished professional currently serving as Head of Onboarding and Project Manager at Thunes since April 2024. Previously, Stefanie held the position of EU Operations Manager at Clearpay (Afterpay Ltd) from November 2020 to December 2023, managing customer service and merchant administration teams across Italy, Spain, and France. With extensive experience in operational management, Stefanie has worked at CPM International Contact Centre as Head of Operations North Europe, managing a large team and focusing on customer satisfaction and process improvement. Additional roles include Project Manager for EMEA, USA, and APAC at Webhelp Spain, and various positions at SELLBYTEL Group, where responsibilities ranged from project management to operations supervision. Education includes degrees from Hochschule Magdeburg-Stendal and Universidade de Vigo, supplemented by ongoing MBA and Blockchain and Fintech studies at ENEB.