Allison Ledoux

Allison Ledoux is a seasoned professional with extensive experience in digital product management and customer experience. Currently serving as the Digital Product Manager Customer Experience at TIAA-CREF since November 2012, Allison focuses on enhancing the banking experience for TIAA Direct customers and representing Voice of the Customer initiatives. Previous roles include Multi-Channel Product Manager for Online Initiatives at Wells Fargo, where Allison concentrated on online chat projects, and Senior Manager of Staples Gift Cards, overseeing prepaid products across various business channels. Earlier career experience includes positions at Fidelity Investments and Salary.com, contributing to marketing and product management efforts. Allison holds a degree from St. Lawrence University, earned between 1989 and 1993.