Chandra Nyathappa is a seasoned technology professional with extensive experience in contact handling technologies and software engineering. Currently serving as a Senior Technical Lead at TIAA since March 2020, Chandra facilitates communication among stakeholders to analyze and validate business process requirements. Previously, Chandra held roles such as Senior Software Engineer at Bhrigus Inc and TIAA-CREF, developing applications in VXML and working extensively with technologies like Genesys, NICE, and Avaya IVR. Chandra's background includes a Bachelor's degree in Electrical and Electronics Engineering and a Master's in Power and Energy Systems from UVCE, complemented by a certificate in Business Analytics from Harvard Business School Online.
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