Jaide Parson is the Director of Behavioral Content Strategy at TIAA, where they simplify complex financial jargon. Previously, they worked at Bank of America as a Process Improvement Lead and AVP Process Design Consultant from 2011 to 2012. Jaide also operated as a Freelance Writer and Editor from 2015 to 2019. Their experience at TIAA spans from 2019 to 2021, during which they held various roles including IT Digital Strategist, Senior Technical Writer, and Senior Manager of Content Strategy.
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