Abi Kasali is a Program Manager at Ticketmaster since May 2021, specializing in the delivery of complex programs within the Pre-Purchase domain, focusing on Accounts, Abuse Prevention, and Identity Management. Previously, Abi served as a Senior Service Manager and Scrum Master, overseeing the Service Delivery Ops team in developing tools for Incident, Change, and Problem Management. Prior to Ticketmaster, Abi worked as a Project Manager at K Consulting and a Service Delivery Manager at Six Degrees Group and Advanced, managing high-profile client accounts and ensuring the delivery of IT services. Abi holds a Bachelor's Degree in Business Information Technology from Coventry University.
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