James Smart is a driven ticketing professional with over 15 years of experience in high-profile e-commerce organizations. Currently serving as the Director of Global Resale Operations at Ticketmaster, James has a proven track record in Customer Experience and Operations, having previously held various roles including UK Fulfilment Team Leader and Ticket Fulfilment Supervisor. James's expertise encompasses managing fulfillment and customer service teams, implementing new products, and enhancing order resolutions to deliver optimal results across international markets. A strong communicator, James leverages analytical and strategic skills to achieve key business initiatives effectively.
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