Jess Gotfrit

Jess Gotfrit currently serves as VP Product for Festival & GA at Ticketmaster, having joined the company in December 2022. Prior to this role, Jess held the position of Senior Director of Product & Data at Universe.com from January 2018 until its acquisition by Ticketmaster, with a career that also includes various product management roles at VarageSale, where responsibilities involved product roadmapping, user research, and the implementation of key revenue streams. Earlier experiences include positions at Kijiji Canada as a French Escalation Supervisor and Bilingual Customer Service Representative, as well as a range of roles in marketing and event management, showcasing a diverse skill set in product development, user support, and team leadership.