Mandy Simonson

Mandy Simonson has significant experience in operations support and customer service, currently serving as the Broker Operations Support Lead at Ticketmaster since April 2018, where responsibilities include staff management, mentoring, and performance tracking to ensure team success. Prior to this role, Mandy worked at TicketsNow.com for over a decade as a Broker Operations Support Representative, handling customer inquiries and liaising with licensed sellers. Mandy's early career includes multiple positions at Brunswick Zone locations and a brief role as a Customer Care Representative at Snap-on Tools, focusing on guest assistance and customer support. Mandy holds a high school diploma from Harry D. Jacobs High School, earned in 2003.