Sang Yi is a seasoned professional in operations management and process improvement, currently serving as the Senior Manager of Kafka Engineering at Ticketmaster since 2021. Previously, at Ticketmaster, they directed Developer Success from 2019 to 2021, fostering a DevOps culture by enhancing collaboration between engineering teams. Sang has also held prominent roles at Everbridge, where they managed multiple SRE teams, and at YP, where they led various technology-focused initiatives to improve operational efficiency. They began their career as a Systems Administrator at notable companies including Yahoo, Petsmart.com, and Townsend Analytics. Sang is currently pursuing education at the University of Chicago.
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