Susan W.

Susan W. has extensive experience in the ticketing and entertainment industry, currently serving as the Director of Implementation & Consulting at Ticketmaster since February 2012, where responsibilities include coaching clients on analytical services and managing relationships with over 100 premier accounts, cumulatively generating ticket revenue of up to $350 million annually. Prior to this role, Susan held the position of Vice President - Sales Operations at Broadway Across America, overseeing sales operations across multiple North American markets and managing staff in various operational and marketing capacities. Earlier roles included Advanced Product Consultant at Ticketmaster, Supervisor of Ticket Operations at Oregon Arena Corporation, and Managing Director at Tygres Heart Shakespeare Company, among others, showcasing a comprehensive background in both operational and customer-facing aspects of ticket sales and marketing. Susan holds a degree from the University of Illinois Chicago.